My Mission

After spending over 30 years as an entrepreneur, business manager, and customer service director, I’ve seen just about every kind of operational mess — and helped fix it. I understand the daily pressures small business owners face: juggling staff issues, messy books, customer complaints, and a to-do list that never ends.

These challenges drain your energy and distract you from what matters most: growing your business and serving your customers. That’s why I came out of retirement — to help a select group of businesses get back on track, build stronger systems, and grow with confidence.

Jim helped me transform our team, allowing us to focus on growth and customer satisfaction.

Alexis S.

★★★★★